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FerrySave up to 50% on Ferry TicketsValid Till 31 Dec
Ferry Ticket Online Booking with redBus
Discover the most stunning coasts and nearby islands of Cambodia with redBus, the leading online ticket booking platform. Whether you are heading to tranquil island destinations like Koh Rong or Koh Samloem, or visiting the vibrant beach town of Kep, booking ferry tickets is easier than ever. The platform provides details on one-way and return trips, including travel duration, ticket prices, reviews, seat availability, ferry schedules, boarding and drop-off points, amenities, and more.
Best Operators for Online Ferry Ticket Booking in Cambodia
The ferry operators provide safe and efficient transfers to the popular islands and coastal destinations. Some of these ferry vessels are electric, hybrid, or high-speed. The popular ferry operators listed in redBus are Buva Sea, GTVC Speedboat, Romny Ferry, and Island Speed Ferry.
Book Tickets Online for Major Ferry Routes of Cambodia
Whether you are travelling to the famous island from Sihanoukville to Koh Rong, seeking a peaceful escape to Koh Rong Samloem, or taking a day excursion on a short boat ride. redBus got you covered! Check the latest ferry schedule, ticket prices, read reviews, and obtain accurate information on boarding and departure locations. redBus Cambodia makes ferry travel simple, fast and transparent.
Why Book Ferry Tickets from redBus?
- Easy online ferry ticket booking from the comfort of your home
- Wide range of verified ferry operators.
- Real-time ferry schedule and seat availability
- Secured payment options
- Instant M-Ticket delivery and confirmation
- Exclusive offers and festive discount.
Ferry Ticket Online Booking Process
- Enter the ferry departure and destination terminals/ jetty
- Select the travel date and preferred operators
- Compare the timing and the ticket price
- Confirm booking and pay online.
- Get your M-Ticket instantly on your registered number and email.
Frequently asked questions (FAQ)
Boarding Related
Booking Policies
Cancellation & Reschedule
General
Payment and Refund Policy
Ticket-Related
Travel Policy
Promotions and Discount
Why is the ferry delayed?
Ferries are generally on time, sometimes minor delays may occur due to sea traffic or weather conditions.
In case of any delay, the passengers will be informed by the Ferry Operators via email/ message/call.
In case of any delay, the passengers will be informed by the Ferry Operators via email/ message/call.
Due to weather conditions, the ferry departed late. Can I get a refund?
Ferry operators may delay departures due to adverse weather conditions to ensure passenger safety. Services will resume once conditions are deemed safe for travel.
As these delays are beyond the operator's control and are implemented for safety reasons, refunds may not be applicable. We recommend planning your travel and activities to accommodate potential weather-related delays and avoid disruptions to your schedule.
For any assistance with your journey, you can reach out to our support team via the Help section or call support at +855 23 965 743/ Email: support@redbus.com.kh
Customer support is available between 8 AM to 10 PM (all days).
As these delays are beyond the operator's control and are implemented for safety reasons, refunds may not be applicable. We recommend planning your travel and activities to accommodate potential weather-related delays and avoid disruptions to your schedule.
For any assistance with your journey, you can reach out to our support team via the Help section or call support at +855 23 965 743/ Email: support@redbus.com.kh
Customer support is available between 8 AM to 10 PM (all days).
Is there any Parking available at the ferry terminals?
Yes, Parking is available at the ferry terminals. You may contact the Terminal directly for details on parking fees.
Is there any additional charges
Depending on the specific Ferry operator and Terminal, the ticket price might exclude terminal fees, seaport taxes, or international passenger departure fees. These must be paid in cash or via card directly at the ferry terminal before departure.
I missed the Ferry. Do I get a refund?
A full 100% refund is provided only if the ferry operator cancels the service or the ferry is not operational. Unfortunately, if you miss the ferry due to personal reasons or late arrival, the ticket is entirely non-refundable.
I want to change the Boarding or drop-off point
Changing your dropping point is easy! Just inform the boat crew or counter staff before departure.
Please note: Depending on the island and your chosen drop-off point, an additional fee may apply. Our crew at the terminal or on board will be happy to assist you with the update and any applicable charges.
Please note: Depending on the island and your chosen drop-off point, an additional fee may apply. Our crew at the terminal or on board will be happy to assist you with the update and any applicable charges.
What is the child fare policy?
Child fare policies and discounts (if any) are set individually by each ferry operator. We recommend selecting your preferred route and checking the Booking Policies section to see exactly what rules apply to your little travellers. Children under 5 years old can travel for free on a parent's lap (no additional ticket is required).
What is the luggage policy?
Luggage fare policies may vary by ferry operators and their terms & conditions. Kindly select your preferred source and destination, and refer to the Booking Policies section for the details.
redBus is not liable for any losses/damages to the luggage or personal items like purses, wallets, money, and jewellery.
a. Passengers must not carry any goods or other articles that are prohibited under law- like weapons, inflammable items, firearms, ammunition, drugs, liquor, illegal products/drugs, hazardous materials
b. Pets and livestock are strictly prohibited on board unless mentioned specifically
c. Food items with strong odors items (durian, fermented foods) are strictly prohibited on board
d. Overweight luggage may incur additional charges.
Operators reserve the right to deny boarding or charge an additional amount in case a passenger is travelling with extra luggage than what is mentioned above.
redBus is not liable for any losses/damages to the luggage or personal items like purses, wallets, money, and jewellery.
a. Passengers must not carry any goods or other articles that are prohibited under law- like weapons, inflammable items, firearms, ammunition, drugs, liquor, illegal products/drugs, hazardous materials
b. Pets and livestock are strictly prohibited on board unless mentioned specifically
c. Food items with strong odors items (durian, fermented foods) are strictly prohibited on board
d. Overweight luggage may incur additional charges.
Operators reserve the right to deny boarding or charge an additional amount in case a passenger is travelling with extra luggage than what is mentioned above.
Can I bring pets on board?
Pets and livestock are not allowed on-board even if they are in a carrier, crates or cage unless operator mentioned specifically.
Can I change the date of the ferry booking for the journey?
Date changes or rescheduling for ferry bookings are subject to the ferry operator's policy. Currently, there is no option to modify the travel date for ferry tickets.
How do I cancel my ticket?
Ticket Cancellation is subject to the Ferry operator’s policy.
a. Tap on the My Bookings tab on the home page. Tap on the ticket that you want to cancel.
b. On your ticket details page, tap on the Cancel button below the ticket details section. This button will be disabled if the bus operator does not support cancellation or the cancellation policy is not applicable at the time of cancellation attempt.
c. On the next screen, click on “Review Refund Details.”
Note: Partial cancellation is not allowed.
d. Review the details on the next screen and confirm your cancellation by clicking on the Confirm Cancellation button.
Note: Review the cancellation policy before cancelling the ticket by tapping on the view cancellation policy button
e. Refund will be initiated to your original source of payment. You can track the refund status by going to the Bookings tab and selecting the cancelled ticket.
a. Tap on the My Bookings tab on the home page. Tap on the ticket that you want to cancel.
b. On your ticket details page, tap on the Cancel button below the ticket details section. This button will be disabled if the bus operator does not support cancellation or the cancellation policy is not applicable at the time of cancellation attempt.
c. On the next screen, click on “Review Refund Details.”
Note: Partial cancellation is not allowed.
d. Review the details on the next screen and confirm your cancellation by clicking on the Confirm Cancellation button.
Note: Review the cancellation policy before cancelling the ticket by tapping on the view cancellation policy button
e. Refund will be initiated to your original source of payment. You can track the refund status by going to the Bookings tab and selecting the cancelled ticket.
How do I know if my ticket is cancellable or reschedulable?
Note: Ticket Cancellation and reschedule is subject to the Ferry operator’s policy.
a) Tap on the 'My Bookings' tab on the home page. Tap on the ticket for which you want to see the cancellation or reschedule policy.
b) Under the booking policy section, you can see if the ticket is cancellable and/or reschedulable. Click on the Booking Policy link to view the policy in detail.
a) Tap on the 'My Bookings' tab on the home page. Tap on the ticket for which you want to see the cancellation or reschedule policy.
b) Under the booking policy section, you can see if the ticket is cancellable and/or reschedulable. Click on the Booking Policy link to view the policy in detail.
I am unable to find ferry for a specitic time slot
Ferry schedules are determined by the operators and are displayed on our redBus platforms in real time. If your preferred time slot is unavailable, you may choose from other available departures on the selected route.
Please note that some ferry services operate on fixed schedules and may have specific timing restrictions. Refer to the operator's terms and conditions for more details.
Please note that some ferry services operate on fixed schedules and may have specific timing restrictions. Refer to the operator's terms and conditions for more details.
What is the cheapest day to go on a ferry?
The cheapest day to go on a ferry can vary depending on the route and operator. Generally, mid-week days like Tuesday and Wednesday tend to have lower fares compared to weekends when demand is higher. To find the cheapest day for your specific ferry route, use redBus to compare prices and availability.
How can I get the cheapest ferry tickets and save money on my booking?
Booking online via redBus is the best way to get the most affordable ferry tickets. It is significantly cheaper than buying tickets at the port terminal window, where you will miss out on exclusive online discounts.
To secure the best possible price, follow these quick tips:
redBus offers: Download the redBus app or visit the website to avail redBus offers.
Book in Advance: Ticket prices are often lower when you book early rather than waiting until the last minute.
Travel During Off-Peak Times: Fares are typically lower if you are flexible with your travel dates and choose weekdays or non-holiday periods.
Compare and Save: Use the redBus platform to easily compare different ferry operators, schedules, and exclusive package deals all in one place.
Promotions and Discounts: Keep an eye on the special promotions, discounts, or package deals offered by ferry operators.
To secure the best possible price, follow these quick tips:
redBus offers: Download the redBus app or visit the website to avail redBus offers.
Book in Advance: Ticket prices are often lower when you book early rather than waiting until the last minute.
Travel During Off-Peak Times: Fares are typically lower if you are flexible with your travel dates and choose weekdays or non-holiday periods.
Compare and Save: Use the redBus platform to easily compare different ferry operators, schedules, and exclusive package deals all in one place.
Promotions and Discounts: Keep an eye on the special promotions, discounts, or package deals offered by ferry operators.
Is it safe to use my credit or debit card to book Ferry tickets on redBus?
Transactions on redBus are very safe. We employ the best-in-class security and the transactions done are secure. Apart from being certified by Verisign, redBus uses Secure Socket Layers (SSL) data encryption. Using SSL ensures that the information exchanged with us is never transmitted unencrypted, thus protecting the information from being viewed by unauthorized individuals.
My payment was successful and the money is deducted, but did not get the ticket confirmation. What should I do?
The refund is determined based on the base ticket fare, excluding the non-refundable amount. Once successfully processed, the amount is credited back to the original payment method within 7-14 working days
My payment was successful, and the money was deducted, but I did not receive the ticket confirmation. What should I do?
Payment failures may occur due to network issues, bank maintenance, or security checks etc.
In rare events, if the payment fails and the ticket confirmation has yet to be sent out, your money will be refunded.
If redBus has not received the payment, and your payment is pending at the payment gateway depending on the bank, it will be refunded to original payment method within 7-15 working days (excluding Holidays and weekends) or more depending on your bank.
Before booking a new ticket, please check if you have received the ticket confirmation via message & email etc"
In rare events, if the payment fails and the ticket confirmation has yet to be sent out, your money will be refunded.
If redBus has not received the payment, and your payment is pending at the payment gateway depending on the bank, it will be refunded to original payment method within 7-15 working days (excluding Holidays and weekends) or more depending on your bank.
Before booking a new ticket, please check if you have received the ticket confirmation via message & email etc"
Do they check your bags on a ferry?
Yes, all luggage undergoes standard security screening by terminal security guards before departure. Please ensure you are not carrying any prohibited or restricted items to avoid delays during the customs clearance process.
I entered incorrect information while booking my ticket. What should I do?
Once your booking is confirmed, your travel details cannot be edited through the redBus app or website. If you misspelled a passenger's name or entered other minor incorrect information, it is generally not an issue and should not affect your departure, as these details are not strictly checked. However, if you entered an incorrect phone number, please contact our Customer Support team. We will coordinate with the ferry operator and notify them of the updated contact information.
Can I transfer my purchased ticket to someone else?
Yes, the ticket can be transferred to someone else for travel.
Is it mandatory to print out the ferry ticket, or can I show it on my phone?
No, printing your ferry ticket is generally not required. You can present the M-ticket or E-ticket received on your registered mobile number or email address directly from your smartphone at the ferry terminal counter before boarding.
However, some ferry terminals may require a printed copy of the ticket along with a valid photo ID to redeem your boarding pass at the check-in counter. To avoid any inconvenience during boarding, please check the terminal-specific requirements in advance.
. Printing the e-ticket is not mandatory.
However, some ferry terminals may require a printed copy of the ticket along with a valid photo ID to redeem your boarding pass at the check-in counter. To avoid any inconvenience during boarding, please check the terminal-specific requirements in advance.
. Printing the e-ticket is not mandatory.
Can I book advance tickets for ferry travel in Cambodia?
Yes, you can book ferry tickets in advance from redBus.
Which ferry operators are available for island routes?
Popular ferries include Buva Sea, GTVC Speedboat, Romny Ferry, and Island Speed Ferry, which offer services to destinations such as Koh Rong, Koh Ton Samloem, and Kep.
How can I book a ferry ticket online?
You can easily book ferry tickets via the redBus website or app by following these steps:
• Select your travel route.
• Enter the travel date and number of passengers.
• Choose a ferry operator or available departure time.
• Enter passenger details.
• Complete the online payment.
• Once the booking is successful, you will receive an M-Ticket via your registered mobile number or email.
• Select your travel route.
• Enter the travel date and number of passengers.
• Choose a ferry operator or available departure time.
• Enter passenger details.
• Complete the online payment.
• Once the booking is successful, you will receive an M-Ticket via your registered mobile number or email.
How early should I arrive before departure?
You must arrive at least 30 minutes before the boat departs to check in and collect your tickets.
What documents are required for cross-border ferry travel?
Documents are necessary and subject to Cross-Border Travel Policy specified by the Ferry operator.
* Passport is a must and with a validity for at least 6 months from the date of travel.
* Your Ferry ticket copy at the time of boarding and immigration
* Collect the boarding pass at Ferry terminal/ counter
Note: It is always advisable to check specific visa requirements on 'Government Official websites' for your nationality before planning your trip.
Please ensure the necessary embarkation cards have been filled up before any customs clearance and seek assistance from the officers on board if the passenger requires any assistance.
* Passport is a must and with a validity for at least 6 months from the date of travel.
* Your Ferry ticket copy at the time of boarding and immigration
* Collect the boarding pass at Ferry terminal/ counter
Note: It is always advisable to check specific visa requirements on 'Government Official websites' for your nationality before planning your trip.
Please ensure the necessary embarkation cards have been filled up before any customs clearance and seek assistance from the officers on board if the passenger requires any assistance.
Does redBus have any loyalty programs or special offers for customers who create an account?
Customers who create their first account on redBus, they can apply a discount code for upon successful registration. Additionally, redBus frequently notifies users of upcoming promotions and offers.
How can I get a discount code when booking a bus ticket on redBus?
To receive a discount/cashback when booking a bus ticket, please visit the redBus Offers Page to stay informed about current promotions and exclusive deals on ferry. Copy and paste the discount code in the payment checkout page to take advantage of the offer.
I can't redeem the coupon code for my Ferry purchase.
You need to check the terms and conditions of the code, including its expiry date. Coupon codes are often restricted by terms like being for new users only or applicable to certain countries or products. Ensure you enter the code in the "Discount Code" section during checkout and click "Apply". If you have verified the terms and conditions and believe there is an issue, you can contact customer service for assistance.