This bus operator never disappoints me, always good. It is always convenient, the best, and most comfortable. This time I feel like the bed was improved. I had a good sleep the whole journey.
A comfortable trip with enough rest stops without unduly delaying the ride from Siem Reap to Phnom Penh. The midway food stop offered plenty of options if you were hungry. Luggage was handled well, though note that there is limited room in the minibus. Seats 1 and 2 next to the driver may be less comfortable than others but offer a great view, and the driver was lovely. No Wi-Fi or charging ports, however.
The vehicle was clean everything was nice, got back safely and earlier than scheduled. The only issue was the driver was watching a show while driving. Which was pretty scary to see.
អ្នកបើកបរ គាត់បើកអត់សូវស្រួលចាប់ហ្វ្រាំងង៉ក់ៗ ចង់ពុល
The air conditioner was too cold, and the blanket was not warm enough. Otherwise, everything was perfect.
车厢整洁干净,厕所也很干净。就是买票的时候没有显示厕所在后座,后排靠近发动机比较热。中间停靠休息时可以下去买点吃的,也很不错,是一次令人愉快的旅程。
The trip was smooth and punctual in arriving at the destination.
I didn’t feel so safe. The air conditioner didn’t work properly, the car was old, and there were no curtains against the sun.
The car was clean, and the seat was comfy. It would be even better if the driver drove slower. The road was in good condition, but the driver made it so bumpy. I felt like I was on a roller coaster.
Above and beyond service. We had a very important appointment at a hospital, and to ensure we didn’t miss it, they dropped us off right across the street on their way to the terminal. Highly recommend this company. It was very kind of them to do that for us. We will never forget it. Thank you so much.
I in love with everything.
The overall booking experience was okay, but there are a few areas that need improvement.
First, it was very difficult to reach customer support. The chatbot only provides predefined responses and is unable to effectively handle specific issues or connect users to a live support agent.
Second, the coupon discount did not work properly during checkout, which was disappointing. Because of this, I found it more worthwhile to book directly with the service provider at a lower price.
I hope you can improve your customer support and ensure promotional coupons work reliably to provide a better user experience.
The bus smelled bad. The toilet was extremely foul, and the window curtains smelled like poop.
We already bought a ticket for a single sleeper bed bus, but the staff repeatedly suggested moving me to another seat, saying the booking was incorrect. Even after we rejected it twice, they kept coming back to suggest a change. I could not sleep the whole night because of a stranger.
I slept so well. Everything was great and smooth.
Great experience! I strongly recommend booking with Larryta Company. I booked a night bus, and it was very comfortable. The bus wasn’t too cold, and the toilet was clean. Thank you!
I went to Siem Reap in a small van. The driver was crazy! I’ll come back with the sleeper bus. I had a nice trip.
I initially rated this trip 1 star due to an incorrect sleeper bed arrangement, which caused unnecessary stress as our family had to sleep far apart.
However, for the return journey, I double-checked the booking details both by phone and in person, and everything went smoothly. The bus was exceptionally clean, the staff were friendly, and the driver delivered an impressively smooth ride. This leg of the trip was a true 5/5 experience and showcased world-class service quality.
ការ Review លើកមុន ខ្ញុំឱ្យតែផ្កាយ ១ ទេ ព្រោះខកចិត្តនឹងទីតាំងគ្រែគេងជាក់ស្ដែង មិនដូច Layout ដាក់ក្នុង អេប ធ្វើឱ្យការធ្វើដំណើរលក្ខណៈគ្រួសារត្រូវគេងបែកគ្នា។ មុនឡើងឡាន ខ្ញុំបានទៅសួរកន្លែងសំបុត្រហើយ គេថាគ្រែជាប់គ្នា តែមានឯណានៅឡើងឆ្ងាយ។ ធម្មតាតែគេកក់ជាក្រុម ជាគ្រួសារ គេប្រយ័ត្នណាស់រឿងរើសកន្លែងជិតគ្នា។
យ៉ាងណាមិញ សម្រាប់ការចេញទៅពីសៀមរាប ទៅភ្នំពេញ ខ្ញុំខលឆែកតាមទូរសព្ទផង និងជួបផ្ទាល់ជាមួយផ្នែកសំបុត្រ ឡារីតា។ ពេលឡើងឡានឃើញថា លេខគ្រែជាប់គ្នា អ្វីៗក៏ប្រសើរឡើង អ៊ីចឹងអាចឱ្យផ្កាយ ៥ បាន។
កក់ ក្រុមហ៊ុនឡាននេះ តែ អោយជិះឡានឈ្នួលវិញ។
Bad smell, and the air conditioner was very warm. It was the worst experience I have ever had.
ក្នុងរថយន្តមិនសូវត្រជាក់ ហប់
Great experience trying the sleeper bus with Larryta Bus. Enjoyed the trip. I would definitely use it again for another trip.
Driver’s behavior: 5/10. Company cleanliness: 8/10.
The sleeper seats are too short and too small for two people.
Our bus was an hour late due to traffic, which is understandable. However, we had to wait in the Siem Reap bus depot where it was very hot, and there were not enough fans for everyone—only the central seats were covered. We were not informed about the delay, so we missed the chance to get something to eat.
Nice and smooth ride. On time, and cleanliness exceeded expectations. I will use this sleeper bus again if I have the chance. It was worth every cent—great value for money and more than fair to receive such comfort in return. Truly beyond everything I had expected.
The driver was excellent; Larryta should reward him.
I booked an upper deck seat on the Redbus app but actually got a lower deck seat on the Laryta bus, seats 19-20.
The seats on the bus were comfortable, even though it was at 100% capacity. I am tall, and it was a little tight with luggage that had to be stowed in the aisle, but the ride was smooth, the driver was prompt, and we arrived exactly at the promised time.
I am very disappointed. The air conditioning was not functioning, and the heat inside the bus was stifling, making the journey nearly unbearable for all passengers. Traveling in such high temperatures without proper ventilation is not only uncomfortable but also a significant health and safety concern, especially for a long-distance trip. I hope you will improve this issue, as this is not my first experience with Larryta.
The description of the pickup point and drop-off point are both incorrect.
Overall, it was a good trip—the van was clean, the ride was smooth, and everything was comfortable. The only issue was that the air conditioning wasn’t cold enough.
The leg space was limited, and the seat was too small to sleep. It was extremely difficult for tall individuals to travel comfortably on this bus.
The sleeping bus room was too narrow and short.
Far more comfortable than I thought it would be!
បន្ទប់ទឹកខូច ពូបើកឡានសម្ដីមិនអោយតម្លៃអ្នកធ្វើដំំណើរ។
This trip had an excellent driver—safe and smooth, with good lane changes. He made only two stops for the toilet and lunch. The van departed on time and arrived 30 minutes early. The van will need reconditioning soon to keep up with other carriers.
My bag got wet in the luggage compartment because of the rain, and now my laptop isn’t working because water got into it. I also cannot contact customer service because I’ve left Cambodia and cannot log in with a Chinese phone number.
អ្នកបើកបរបើកលឿនខ្លាំង ជិះចាប់ហ្វាន់ អត់គោរពច្បាប់ បើកបអត់ស្គាល់គំនូស ចង្អៀត។
The driver was very rude, drove rashly, and made multiple unnecessary stops.
It was great! The cabins could have been a bit bigger, but everything else was really wonderful. I slept from departure to arrival.
Ponctuel, rapide et très confortable : c’était vraiment parfait.
We arrived an hour late. The bus made three stops for bathroom breaks and food, but I think two stops would have been enough.
ម៉ាសុីនត្រជាក់ក្តៅណាស់ ជិះបែកញើសពីសៀមរាប ដល់ភ្នំពេញ។
The lunch and bathroom stops were dirty and not nice. This may affect foreign travelers. Please take steps to improve them.
The minivan was very nice and new, but it would be more comfortable in the back if one seat were removed. Water and snacks were provided, but there was no place to put them.
ខកចិត្តណាស់ ខំគិតថាជិះឡានក្រុមហ៊ុន តែបែជួលឡានពីក្រៅមកដឹកភ្ញៀវម៉ាស៊ីនត្រជាក់ក្ដៅ មិនត្រជាក់ក្លិនទៀត ឡានដល់ម៉ោង8ៈ45 តែជាងស្តែកម៉ោងជិត១០យប់ រាងហើយឡាននេះ។
The van left 10 minutes late. There was no lighting inside during the night drive, but everything else was okay.
Warm air was blowing out of the air-conditioning vents throughout the journey. When I tried to explain how suffocating it felt and requested that he lower the temperature and/or increase the fan speed, the conductor waved me away angrily and shouted, “No, no.”
Also, the reading lights didn’t work. According to the booking information, the bus journey did not include any stopovers. However, there was one very long stopover of more than half an hour.
It was a long-distance trip, but the seat back couldn't be reclined. Also, there wasn't enough space for luggage, so one piece had to be placed near my feet, which made me very uncomfortable for the entire trip.
Great experience, thank you 🙏❤️
Staff are very friendly, and the bed is very clean.
Water was dripping from the window/air conditioner into the bunk throughout the trip.
The AC isn’t working properly.
សេវាកម្មល្អ ឡានស្អាតអនាម័យល្អ ការមកទាន់ពេលវាលា
We haven't taken the trip yet, but we booked the wrong date on our ticket. We called up redBus and they said they would contact the bus company (Larryta Bus) to see if the date could be changed. We got an email within 15 minutes saying the date would be changed. So a great thank you to redBus and Larryta Bus for their consideration.
Aside from the staff (who weren’t very friendly), this is our favorite sleeper bus. Highly recommended—better than other sleeper buses we've taken.
The AC was not cold enough.
Cabin 19–20 has no air conditioning, and the staff are unhelpful. The call button works, but the staff ignore it.
The bus operator shall repair some safety belts.
The bus arrived on time. Even before schedule. Bus seating could be better. Also the power plug was not safe. The cover plate was not well adjusted, so live contacts could be touched.
Super great, worth the price.
It was great. The start of the trip was hassle-free, and we left on time. Stopping a couple of times, including once for lunch, helped break up the journey.
Good service and comfortable. Thank you!
Excellent driving with safety clearly evident. The breaks during the journey were well timed, and the facilities at the stop points were clean and hygienic. Excellent service.
Driver was very good, and the trip had two stops during the six-hour journey—perfect. Departure and arrival were very punctual.
The bus departed on time. The ride was smooth, and there were three stops for bathroom breaks and to get something to eat. It was well organized.
The driving style is definitely different from what we are used to—double lanes don’t seem to matter, and overtaking on curves is acceptable. But we made it safely. Haha. All good.
There were too many stops, which caused our arrival to be later than necessary.
During the journey, the driver made two sudden hard braking maneuvers. The braking was so severe that passengers' water bottles and small personal belongings rolled toward the front of the bus.
One to many stops would help to cut the last one and arrive closer to on time. Otherwise a good trip. Great value and good staff.
It was a great bus, and there are two stops from SR to PP, which offer great food. They choose the best restaurant of food for you to eat and relax for 30 minutes. The bus drives a bit slower than others, which means we arrive at the destination a bit late, but it's okay since it is safe anyway.
It was a great trip back to Phnom Penh. The staff provided good service and were polite and friendly to guests, which made my travel time comfortable and relaxing. Keep up the good work.
សូមធ្វើទឹកមុខ នឹងស្វាគមន៍ សម្រាប់ខ្មែរគ្នាឯង អោយដូចធ្វើដាក់បរទេសផង។
Good experience traveling from Siem Reap to Phnom Penh. The bus left on time, arrived on time, and made adequate stops along the way. Recommended.
ឡាននេះ ល្អណាស់ អន់តែមួយកន្លែងញុំាអីមិនសូវមានអីញុំាហេីយថ្លៃ។
I've been traveling with giant ibis bus many times and this was the first-time that it takes 5 1/2 hrs.
I love this transportation.
Wonderful service from most of the staff and safe driving. 🙏👍❤️ Thank you! 🙏
It was a great trip. We stopped twice, which was perfect. Nice bus, nice driver. I would take it again from Siem Reap to Phnom Penh.
I booked a big bus but was given a small bus instead.
Old bus, not what was shown in the photos. There were loud noises coming from the undercarriage throughout the journey. However, the staff, timing, and driving were all fine.
to late no information driver speak all the time with other staff
កន្លែងឈប់សម្រាកអាហារដ្ឋានសុវណ្ណភូមិ សេវាកម្មយឺតម្ហូបអត់ឆ្ងាញ់ តំលៃមិនសមនឹងរស់ជាតិ។
Excellent service, very comfortable seats.
Bus was very clean, and seats were large and comfortable. There was Wi-Fi as well. We left on time and arrived early in Phnom Penh. We were served a few snacks and water during the journey. There was a guide who spoke English and served us food and drinks. The stops were nice and clean.
ឡានចាស់ ម៉ាសុិនត្រជាក់អត់ត្រជាក់
It was my bad experience; not this bus anymore. 😑 លែងជឿរអ្នកReviews ទៀតហើយ
ការបើកបរល្អ សុវត្ថិភាព និងឡានថ្មីស្អាត ហើយទាន់ពេលវេលា
Smell good, best service, easy booking and safe driving.
The bus was in very poor condition. The air conditioning was not working well, so I was sweating the whole way back from Siem Reap. On top of that, the bus broke down in the middle of the road. I had to pay for a taxi out of my own pocket to get back to Phnom Penh. I would not recommend this bus service. Bad experience 😑
The staff were friendly, and the ride was very comfortable. Although we arrived late, everything else was perfect.
The service was excellent.
The app estimated a duration of “more than 5 hours,” but the actual drive took over 7 hours. This significant discrepancy made planning difficult.
The driver was very good, and the ride was more comfortable. Thank you.
Perfect on this leg of the journey.... My return... well that is a different review :(
Friendly and helpful staff receptionist, driver, cabin crew work in bus.
The staff change our seat, and not assiting our luggage after arrival, they just put it outside. Reading light also not working l, and toilet hard to closed and open. Need more maintain the buss
Yes, it was so good - the staff and also the driver are so friendly.
Good service, I really enjoyed the travel with E-booking !
The car was delayed for a long time without informing the passengers.
The bus was cancelled and we were notified at the last minute. I do not recommend taking this company. Our departure was scheduled at 11:30 AM, but we left at 1:30 PM.
It is so late. The arrival time was around 6:00 pm, but now at 7:32 we are still on the way.
You shouldn’t miss this company if you’re looking to travel to other provinces in Cambodia. The seats are very convenient—especially on the bed bus, which is very comfortable for sleeping—and the staff are friendly and helpful.
I booked a sleeper bus but was downgraded to a tiny minivan with almost no air conditioning and very little space. I did not receive any refund despite the downgrade. The bus was half an hour late and made many unnecessary stops, including one stop with only 45 minutes remaining.
Playing loud music when the speakers were broken, was very late, and kept stopping.
Smooth ride. We left a few minutes late but arrived on time. Driver was safe and smooth.
The bathroom and the gear are broken.
Is it was my first experience and im still happy, bcse its was comfortable, all people was very kind to me, and im slept good 🙏 conditioner not hard work if closed :)
The delay was extremely long, and the driving was terrible.
The air conditioner was too hot; everyone was sweating.
The bus arrived phnom penh a bit late than the time set in schedule.
Not allow to cancel due to confus time, should provide time AM or PM
It was freezing in there; I could barely survive even after turning off all the air conditioning. There were also quite a lot of stops, which confused me a lot—I kept my eyes open, thinking we had arrived.
We book sleepy bus for this trip, the company called us to change to van 12 seats instead because sleepy bus is broken. During the trip, the van 12 seats is broken again on the way. We need to wait almost 1 hour. In total, the trip starts at 12:30 and arrive phonm Penh 8 pm. I will not use this bus company again.
I feel a little dizzy while on a ride due to the smell of the air conditioner, and the seats are very close to each other, making it hard for me to stretch out my legs.
Everything was very good. The staff were friendly, I was able to sleep comfortably, and water was provided. Overall, it was good.
The seat condition was okay, and it also provided a charger. But the worst part was that the bus stopped 2–3 times and parked for a long time. Maybe the driver didn’t inform the passengers about when to return. Anyway, the final arrival was delayed by more than 2.5 hours.
សុំcheckមើលតៃកុងឡានផង ការបើកបររបស់គាត់ដូចមិនសូវតាំងអារម្មណ៍ទេ បិះមានគ្រោះថ្នាក់2ដងហើយ ហើយពេលមុនចេញដំណើរឮគាត់និយាយ voice chat ជាមួយគ្នាគាត់ថាគេងអត់ឆ្អែតទៀត
Punctuality was good.
The van looked new but the seats where a bit old.
The driver let us all wait in the van for 15 minutes: everybody was back in time after a break and ushered into the van and then the driver just disappeared for 15 minutes.
At the end he tried to pass a traffic jam by overtaking it at the right side. Standing there, We blocked all the motorcycles, who of course spilled over in the other lanes, so making the jam even bigger. We gained not more then a minute with it, caused a lot of stress around us.
ខ្ញុំពិតជាមិនចូលចិត្តអ្នកបើក ដែលហៅខ្ញុំថា "ចែ" ហៅបែបនេះមិនមែនកំប្លែងឬធម្មតាទេ គាត់មានអាយុស្មើឪពុកខ្ញុំហើយ ម៉េចបានមកត្រូវហៅថាខ្ញុំថា "ចែ" សូមក្រុមហ៊ុនប្រាប់អ្នកបើកបរ ឱ្យហៅអតិថិជនតានការសមគួរ តាមអាយុរបស់គេផង។ អរគុណ
កញ្ចក់អត់មានរបាំង ចាំងក្ដៅ។
The driver was on the phone too often and for long periods, even while it was raining. He kept insulting other drivers and drove very fast, overtaking cars on the right. I felt lucky we didn’t have an accident.
The seat was too small, which made the ride uncomfortable and caused some back pain. I hope this bus operator can take note of this issue, as it was a little disappointing for me. However, I truly appreciated the driver and the overall service, which were both excellent.
ត្រូវពន្យារពេលដល់ទៅជាង1ម៉ោង ចំពោះការចេញដំណើរលើកដំបូងរបស់ខ្ញុំ
The driver was friendly and helpful.
The bus was two hours late getting into Phnom Penh, scheduled for 14:40, arrived 18:40 (6:40 p.m.). I don't know if this was a software error or something else. The bus had a toilet, but was not listed on the amenities, but having a toilet is good. The bus also made two stops when the schedule said no stops. Not a problem, but if I had known I would not have brought food and drink.
Four hours’ delay plus the bus was in bad condition. I don’t recommend it.
Safe driving, confident, and comfortable.
The driver is really nice and very helpful. The vehicle is also clean. I highly recommend it to you all.
ហេតុអ្វីឡានឈប់ដាក់អ្នកដំណើរផ្សេងតាមផ្លូវ ច្រើនដង?
So disappointed with this trip. ឡានមានបញ្ហាជាប់នៅកំពង់ធំជិត ៣ ម៉ោង ខាតទាំងពេល ខកទាំងការងារ ហើយអសុវត្ថិភាពទៀត ព្រោះមានភ្ញៀវបរទេសដែលជិះលើឡានជាមួយ មើលទៅដូចជាមានអាការៈមិនប្រក្រតី ហើយថែមទាំងកាន់កាំបិតលើឡានទៀត។
What is your responsibility as an e-booking platform? Do you think this is a simple matter? Just because we stay silent does not mean it is okay.
Ebooking most of driver are good service
Good driver and cool AC also
The bus drove right past me without picking me up, then lied and said they had waited for 10 minutes.
The driver was using a phone while driving. He was driving very fast, following the vehicle in front too closely, and overtaking and undertaking at high speed in a dangerous manner. We departed 15 minutes late and arrived 45 minutes late.
The bus is delayed, and the van is very bumpy. Besides that, everything is fine.
It was good, and I loved the service — 10/10. However, I think the company should fix the AC in the bus because it was too hot, and I was sweating heavily throughout the trip.
The driver drove very poorly.
អ្នកបើកគាត់មានអារម្មណ៍មិនសូវល្អ និង ឡានមានភាពមិនប្រក្រតី ដូចជាខូចប៉ាដាង ឬ ខូចខ្ចៅអ្វីមួយ ដែលវាមាន ការរលាក់ជាខ្លាំង តាំងពីចេញរហូតដល់ភ្នំពេញ។
Aircon from Siem Reap to Phnom Penh—not working and very hot inside; I was sweating.
ឡានធំម៉ាស៊ីនត្រជាក់ស្រួល ទើបតែសាកល្បងជិះលើកទី១ បើមានលើកក្រោយនឹងប្រើសេវាកម្មរថយន្ត នេះ ធ្វើដំណើរទៀត។
ចំណុចគួរកែសម្រួល៖ គួរមានលេខសម្គាល់បិទលើវ៉ាលិស1សន្លឹក និងឱ្យអតិថិជន1សន្លឹក ជៀសវាងយកច្រឡំវ៉ាលិសគ្នា។ អរគុណ!
The schedule said we would arrive at 3:55 PM (I had an important meeting at 5 PM), but we didn’t arrive until 7:55 PM—4 hours late! This is completely unacceptable. I will never ride with this company again.
បុគ្គលិករួសរាយ បន្ទប់ទឹកនៅចំណតស្អាត ឡានចេញដំណើរទាន់ពេលវេលា ចេញដំណើរ 11:35pm ដល់ភ្នំពេញម៉ោង5:00am។
They did not do a well rounded check for their car before putting into services
Seat not comfortable, not enough exigent.
For the price, the vehicle condition is okay. However, the seat does not have a functioning seat belt. My luggage got a broken wheel because it was packed too tightly. I received no apology from the driver. The driver also made some dangerous overtakes on the road. He even took a ‘shortcut’ through a bumpy, dusty village dirt road just to save about five minutes of driving. Not recommended.
លើកទី1ខ្ញុំបានជិះ Ebooking សម្រាប់សេវាកម្ម ឥរិយាបទ ការបើកបរពីសៀមរាប ភ្នំពេញសុំ Rate 10/10 perfect ជើងឡានចេញម៉ោង 11:55នាទីយប់។
រួចពេលខ្ញុំត្រូវមកវិញជើងឡាន11:30នាទីយប់ សេវាកម្មល្អដូចគ្នា ប៉ុន្តែសម្រាប់តៃកុងឡាន រៀងបើកលឿនពេលណោចំណុច ផ្សារកំពង់ក្តី មកដល់រង្វង់មូលផ្ការំដួល ហើយក៏បន្តបើកលឿនដដែលរហូតមកដល់ចំណត។
ចំពោះកៅអីខាងមុខលេខ២ មិនដឹងថាលិចទេខូចឯកសាររបស់ភ្ញៀវ កាលដំបូងមិនឃើញលិចទេ ពេលដល់ចំណតចុះទើបដឹងថាកាបូបដាក់ឯកសាររបស់ភ្ញៀវសើមទាំងដែរទឹកមិនបានដាក់ក្នុងកាបូប។
The condition is average but during our ride it machine (water cooling system) is malfuction which cause the slow of our ride half way and got to stop and change car after 3/4 of the way to phnompenh
Blankets and a toothbrush were not so clean. But another thing was clean enough.
The bus was supposed to leave Siem Reap at 1:10 pm, but it was delayed by almost an hour.
So late អត់ទៀងពេលវេលាដូចដាក់ក្នុង app បេីកចំទួលអត់បន្ថយទេអុករហូត make me ពុលឡានខ្លាំង🫠
ការទុក្ខដាក់ឥវ៉ាន់ភ្ងៀវផ្ទាល់ដី អាចធ្វើឲ្យខូច ឬ ប្រលាក់ដីឥវ៉ាន់ភ្ងៀវ។
My goal was to arrive in Phnom Penh before 5 PM, which is why I booked the 8:30 AM ticket. Unfortunately, the trip took almost 8 hours because the driver failed to properly check the bus beforehand. We had three flat tires along the way, and each time we had to wait on the side of the road in the middle of nowhere while the driver fixed the issue. It was an extremely frustrating and disappointing experience. I will never book with your service again.
We departed about 20 minutes late. The driver drove quite fast, which felt unsafe and made the journey uncomfortable. It also caused me to feel carsick.
គួរបន្ថែមការពិនិត្យផ្នែកគ្រឿងក្រោមរថយន្តបន្ថែម ដូចជាសំបកកង់ជាដេីម.....
The bus was not driven smoothly, and there was no way to adjust the seats, so the back row was too upright. It was very hot and uncomfortable, as the air conditioning did not work properly.
ជិះនៅសៀមរាបល្អជាងនៅភ្នំពេញ
I read many bad feedback but from my side i am fully satisfy.
The driving was a bit fast, but still okay.
The departure was delayed by 45 minutes, and the arrival was delayed by 2 hours.
We stopped multiple times for mechanical issues. The toilet seat was detached from toilet and there was no toilet paper. We eventually broke down and after waiting 20 minutes, I got off the bus and had to get a Grab to get home. I will not be back.
ឡានស្អាតបុគ្គលិករួសរាយសេវ៉ាកម្មល្អ
គ្រប់យ៉ាងល្អហើយ តែសូមអោយការបើកបរពង្រឹងសមត្ថភាពបន្ថែម ដើម្បីផ្តល់ផាសុខភាពដល់អ្នកដំណើរអោយកាន់តែមានភាពល្អប្រសើរ👌
the car is not in a good shape and the vibration make me feel sick along the way
I love how friendly and attentive the staff are. The car was very clean, and although the driver drove a bit slowly, I still arrived safely at my destination. The air conditioner was a little too cool for me, but I liked everything else. The price was very reasonable, and I will definitely book Saly VIP again for my next trip.
No water was provided, even though it was included in the booking ticket. It’s not a huge issue, but I called and messaged them as soon as the bus left because I needed water to take my medicine and sleep, and I was also very thirsty. They told me the bus would stop in the next province, but they never provided water. In fact, they forgot to give water to all passengers.
Good driver and safe trip.
ជិះលើកមុនរថយន្តត្រជាក់ល្អ តែការធ្វើដំណើរលើកនេះរថយន្តក្ដៅហើយហប់ ម៉ាស៊ីនត្រជាក់អត់ត្រជាក់ សង្ឃឹមជួបគ្នាលើកក្រោយល្អប្រសើរជាងនេះ អរគុណ
The minivan driver was driving very fast and seemed unprofessional in his driving behavior.
គេងលក់ស្រួលម៉ាសុីនត្រជាក់ត្រជាក់ល្អ
ឡានងាកឈប់ៗ ម៉ាស៊ីនត្រជាក់អត់ត្រជាក់។
So fast that I flew out of my seat.🥶
Good service. Would be even better with toilet and sending reminder email/text rather than call.
កែតម្រូវឡើងវិញឡានយប់ត្រូវជួយឈប់កន្លែងបត់ដៃបត់ជើងផង
I tried traveling with Saly VIP, but I was really surprised because the vehicle had a problem and the departure was delayed by 2 hours and 30 minutes. This caused inconvenience and made me unhappy. Saly should have a backup vehicle so customers do not have to wait for such a long time.
Very comfortable ride, would definitely use them again.
បើកបរអត់ពាក់ខ្សែក្រវ៉ាត់ហើយបើកលឿនកាន់ទូរសព្ទនិយាយរហូត
Can't sleep or rest, music on 7h 🙂↔️
It took too long — 8 hours and 30 minutes just from Siem Reap to Phnom Penh.
តៃកុងឡានបើកដូចហោះពីសៀមរាបដល់ភ្នំពេញបិះបុកគេចង់20ដង
I did the reverse journey with this operator 10 days ago and used them to return to Phnom Penh. The bus stopped twice, once for a comfort break and once for lunch. The bus was clean and it was a smooth journey. It can get a little cold with the air conditioning, but a blanket and pillow are provided, as well as a bottle of water. A USB charging port is available—you need to press the small power button beneath it for it to turn on. I would use this operator again!
I had a frustrating experience on this bus. There were long stops and issues with the booking number system—it wasn’t clear or reliable. The seat B29 is right on top of the engine, making it extremely hot. The air conditioning wasn’t cool enough to help. That said, the staff were friendly and helpful.
The trip was delayed by 1 hour and 30 minutes, and then we were stopped along the road for another 1 hour and 30 minutes due to a vehicle issue. It was terrible.
កន្លែងស្រួលគេង service 10/10
Poor driver, poor air conditioning, and noise inside the car due to its materials.
Friendly staff, good environment.
Thank to Saly VIP staff for arrange another seat for me since I was only women
បុគ្គលិកសុជីវធម៌ល្អ អ្នកបើកបរក៏មានសុជីវធម៌ល្អ គ្រាន់តែពេលបើកគាត់រាងប្រញាប់។
I left my hoodie on the bus and didn’t realize it until much later. I contacted the team, and they were able to track it down and return it to me. Great service! Highly recommended!
ធ្វើដំណើរយឺតរហូតដល់ទៅមួយម៉ោង
I was very disappointed with the car service from Siem Reap to Phnom Penh. I had booked four seats for the 4:30 p.m. departure. However, the car did not leave at 4:30 p.m.—it left at 4:00 p.m.! I received a call from Saly’s staff at 3:43 p.m. informing me that the car would leave at 4:00 p.m. I spoke with the staff, and they waited until 4:10 p.m. I just want to know: if the schedule was changed from 4:30 p.m. to 4:00 p.m., why was I not informed earlier? Also, I cannot accept the staff saying that if I couldn’t arrive on time, they would leave us behind. Was that my fault?
ជិះលឿនខ្លាំងពេក…..ភ័យទាន់បាត់ទេ ដល់មុនការកំណត់ជិត១ម៉ោង សូមអរគុណ
សេវាកម្មល្អ សូមឲ្យបន្តផ្តល់សេវ៉ាល្អចឹងរហូតទៅ។
Nice mini van of this bus operator.
There is no toilet on this bus.
The staff were very helpful, and the bus was super clean. I was tired and short-tempered when they needed to rearrange my berth on another bus, but they remained very professional despite my protests. Highly recommended.
The seat was very comfortable with air conditioning and much more.
Air conditioner is not working ក្តៅខ្លាំង ឈប់ច្រើនដង ជិះអត់ស្រួល
For the first an hour and half the air-conditioning didn't work, it was very hot.The travelling took 8h from Siem Reap to Phnom Penh. It departure at 1pm and arrived Phnom Penh at 9pm.
Smooth journey with safe driving. We stopped roughly every hour to an hour and a half, which felt slightly unnecessary. Arriving about 20 minutes early was nice.
The car is clean, the driver is punctual, and the staff are good. The seats are comfortable—not too small or crowded. The prices are good, but the car doesn’t have wet towels or charging ports like a sleeping bus.
Please check your drivers’ behavior and also check the bus air conditioner, as it was very hot.
Wszystko super, ale niestety zgubiłam/zginęła mi czarna torba z zielonym i czarnym pieprzem oraz spodniami.
Despite being a night bus, the driving was rather erratic during the first half, with frequent honking that made it difficult to sleep. The driving improved during the latter part, allowing for a good night’s rest. The space was cramped, requiring passengers to sleep with their legs bent.
The bus was very clean and comfortable. However, when the curtains are closed, it becomes completely dark, and the cabin lights are extremely harsh—too bright and uncomfortable to keep on for long periods. Softer, dimmable lighting would make the experience much more relaxing and enjoyable.
After we left Siem Reap, our bus broke down and we were forced to stand on the highway and wait for a new one. The seats were so cramped that it was impossible to sit.
Because we did a lot of stops, we arrived in 6h and 10min, not in 5h and 15min , how in was scheduled. In rest the driving, cleanliness and vehicle condition were ok.
The luggage are placed in the back, under the seat or in the middle of bus.
The AC was broken and the staff knew but the company forced them to take us on a broken bus anyway. Then an hour into the trip the bus broke down and we had to wait for a new bus to switch to. We arrived 3 hours late.
ការបើកបរគឺល្អប្រសើរ មិនគ្រលីងគ្រលោងដែលធ្វើអោយពិបាកគេង ហើយមកទាន់ពេលវេលាកំណត់ បុគ្គលិករួសរាយ អានាម័យវិញគឺល្អហ្មង ភួយ ខ្នើយទន់ មានក្លិនក្រអូប🥰😘
The driver could be more communicative about whether a stop is for a toilet break or just a short stop for passengers getting off before the bus station. The lack of communication (especially in English, when most passengers were foreigners) left many people quite confused. However, the bus itself was comfortable to travel in. I would still take this bus again in the future.
គ្មានទំនួលខុសត្រូវ បុគ្គលិកគ្មានការគួរសម តេមិនដែលលើក ផ្លាស់ប្ដូរម៉ោងទាមទារបង់ប្រាក់បន្ថែម ឥវ៉ាន់មានបញ្ហាគ្មានសូម្បីពាក្យសូមទោស ក្មេងតូចអង្គុយលើជើងក៏ទារឲ្យទិញសំបុត្រ។
ល្អគ្រប់យ៉ាង ទាស់តែត្រង់អត់បន្ទប់ទឹកសម្រាប់ឡានគេងយប់។ បើមានបន្ទប់ទឹកស្អាតក្នុងរថយន្តកាន់តែល្អ។
ស្ថានភាពរថយន្ត កៅអី ជិតអ្នកបេីកបរ កៅអីលេខ1 កៅអីលេខ2 ពិបាកអង្គុយជាងគេ ជិះ5ម៉ោងទម្រាំដល់ភ្នំពេញ អង្គុយឡេីងឈឺឆ្អឹងខ្នង និយាយទៅពិបាកអង្គុយខ្លាំងណាស់ កៅអីលេខ2។
The driver was amazing—very attentive and kind—and we arrived on time.
When I traveled from Phnom Penh to Siem Reap, the air conditioner was not working well and it felt very hot. However, on my return trip to Phnom Penh, everything was good.
Very good company, reasonable price, excellent driver, and very reliable and safe on the roads to the cities. Thank you very much for introducing me to this company.
1. Delayed from 11:30 p.m. to nearly 2:00 a.m. due to an air-conditioning issue.
2. No internal restroom.
3. Had to get up and transfer to another bus because of the air-conditioning problem.
4. Direct departure with no stops at all.
5. Stopped only upon request to the driver to use the restroom.
ជិះលឿនខ្លាំងជិះមិនគិតពីអ្នកអង្គុយហើយឡានចាស់ខ្លាំងខាងក្នុងកៅអីតូច
រថយន្តស្អាតមានផាសុកភាព
Very clean and comfortable bus. Stops about once per hour and arrived around 5:45 PM in Phnom Penh (1 hour 15 minutes late), largely due to city traffic.
There are many stops.
The air conditioner is not cold.
Driving issues and late arrival almost 1 hour.
The air conditioning was really bad on both legs of my round trip.
Best bus condition in town! Not the fastest — it runs about an hour late arriving, but that is because it stops often for the bathroom and snacks. Five stars from me. The air conditioning works great, the bedding is comfortable, and the price is excellent.
The bed is so comfortable and smells good. Especially, the bus was so clean and also has good prices.
អ្នកធ្វើដំណើរខ្លះ មើលវីដេអូបើកសំលេងលឺៗ ខ្លាំងៗ ហើយ តាំងពីរសៀបរាម ដល់ភ្នំពេញ។ គឺរំខានខ្លាំង ណាស់
I don’t like the stops. I would prefer better rest stops.
Good service driver good and clean place to sleep clean pillow
លើសម៉ោងគួរកំណត់ចេញតាមម៉ោងទើបល្អ ឡានស្អាត បន្ទប់ទឹកនៅចំណត់ឡានធំស្រួលងូតទឹកនឹងប្រើ ឡានរាងអង្គើតិច នឹងចេញយឺតតិចប្រហែល10-15នាទីគួរកែ
Better to have toilet on the bus.
The driver drive super fast without thinking any safety.
Driver was driving too fast.
Low customer service satisfaction; disorganized and unwelcoming. The car’s AC is leaking water.
I have a good experience riding with Saly bus, but it would be better if the driver can slow down a bit.
គ្រែគេងខាងក្រោយក្ដៅខ្លាំង ម៉ាស៊ិនត្រជាក់មិនសូវត្រជាក់ ខុសឆ្ងាយពីគ្រែងគេងខាងមុខឆ្ងាយខ្លាំងណាស់!
The bus is not following the schedule
I really appreciate Saly VIP service
I was sitting with four big guys in the back, not enough space. We stopped maybe six times and they didn't communicate how long we stopped. It took forever.
I was sweating during the ride because the air conditioning was not working. Please improve this.
ឡានស្អាតហើយ សេវាកម្មល្អ ៕សូមអគុណ❤️️
Everything is a 10 out of 10 for me, except the air conditioner.
Over 2 hours late arriving in Phnom Penh. Two out of the three stops were completely pointless. Because of the heavy rain, I was trying to sleep, but I ended up getting wet from water leaking inside the bus.
ទៅក៏លឿន មកក៏លឿន ភ័យរកតែពុទ្ធា។
The bus arrived late around 2 hours.
Amazing driver — very friendly and a good driver. The bus was very clean. The staff who helped us with car selection and departure time took care of our bags and provided good service. Regarding the receptionist at the desk, it would be better if she had a slightly more friendly tone when answering questions, such as asking for information or the location of the toilet. Overall, this was my second time traveling with Saly VIP, and it was a good experience.
We stopped three times, and each stop lasted about 40 minutes. It would be better to have only two stops with shorter breaks, or three stops with shorter durations.
There was no USB charging port and not even a bottle of water or toothpaste, while other travelers received these items. The company should address this matter and ensure that all guests receive the same amenities as stated in their policy when traveling on the night bus.
The driver should not use his phone or call friends while driving. Another issue is that his attitude was very bad—he clearly needs training. I have never experienced a driver like this before.
Very small beds, I couldn’t sleep. We reached the destination 1 hour 30 minutes later as well. Everything else was perfect.
About an hour of the trip is made up of stops, one of which is for lunch.
Late arrival around 21:00 instead of 18:35, with too many stops along the way. Not reliable.
The transportation service is good for me
Dear Customer Service Team,
I would like to share my feedback regarding my recent trip from Siem Reap to Phnom Penh.
Unfortunately, I did not feel well during the journey, and it seemed that several other passengers felt the same. Drivers was driving at a high speed throughout the trip, which made the ride uncomfortable.
As the vehicle is an EV, its suspension feels different from that of a conventional vehicle. Driving too fast, especially on long-distance routes, can significantly reduce passenger comfort and may make some passengers feel unwell(Carsick).
I kindly suggest that the company review and reinforce driver training, with greater emphasis on safe, smooth, and comfortable driving rather than speed. There is no need to rush if it compromises the passenger experience.
For long-distance journeys, passengers should feel safe, comfortable, and confident throughout the trip.
Thank you for taking this feedback into consideration. I hope it helps improve the travel experience for future passengers.
ម៉ាស៊ីនត្រជាក់ក្តៅណាស់
All are good but the one thing is The car is very bumpy when driving
Great ride home, but it was a little cramped.
The timing does not meet expectations.
បុគ្គលិករុសរាយ រាក់ទាក់ មិនដាក់ភ្ញៀវតាមផ្លូវ
គួរមានចំណតឡើងឡើងឡាននៅម្តុំមាត់ទន្លេកាន់តែល្អ។
Everything’s perfect. Just do not take the front seat, as it does not recline. 😁
The AC in the car wasn’t working, making it very hot inside. I also felt that the driver drove a little faster compared to my first trip with this company.
Chauffeur qui conduit mal. Retard de 2 heures. Quand je vais voir le conducteur pour des informations, il se moque de moi et regarde son téléphone. Il ne nous laisse même pas au bon endroit. Je déconseille vivement.
Great service with excellent staff!
អ្នកបើកបរចុចទូរស័ព្ទតាមផ្លូវ ហើយងងុយគេងងោក បើកឡានឡើងរ៉េឡាន
In the app show the specific seats we would be provided. Yet when we boarded, the seat arrangement is different from what we chose. The actual seats are 13 but in the app they only put 11 seats which was different from what we were promised and caused overcrowded and discomfort. The service provided did not meet the agreement.
The driver drive so fast and playing the remix music when we got near the PP. the driver he is also kind but only he drives so fast.
The bus was scheduled to arrive at 7:30. It would have been okay if it arrived around 8:00–8:30, but instead we arrived at 11:00 p.m.
Please check your vehicle condition before providing the service. Some seats in the car were extremely hot. Luckily, it was raining that day, which helped cool the weather a bit. If there had been no rain, I honestly don’t know how I would have managed the heat during the trip back to Phnom Penh.
The driving also made my friend and me feel dizzy due to both the driving style and the hot weather. In addition, please improve your ticket booking system and avoid duplicate seat bookings, as it really affected my experience with your company.
This was my first and last time using your service.
The seat is bigger, so sitting is comfortable.
The best trip on an electric minibus. I liked it; it was very convenient.
Лучшая поездка на электромаршрутке, мне понравилось, очень удобно.
Clean bus and the driver knows what his doing on the road!
The journey was very good.