A bit several stops. Waiting area and toilet is not that clean.
The rest are good, I would use the service again.
ដាក់អីវ៉ានច្រើនហួស វ៉ាលីអាចធ្លាកមកលើមនុស្សបានគ្រប់ពេលពេលឡានរៀបនឹងឈប់🥲
Late from the schedule time.
The air conditioner had broken down, so we had to wait for another van. It was a very exhausting and long journey.
It was 37°C and there was no air conditioning.
I was supposed to arrive at 9:45 a.m., which is the reason I booked this early trip. We arrived at 11:00 a.m., so I missed my ferry and my booked accommodation. All in all, I lost $60, and I am very unhappy about this.
អ្នកបើកបរងងុយគេង, សម្តីអ្នកបើកបរមិនសូវមានសុជីវធម៌
Air condition is not cool too much hot inside
Trip was good and well organized, the car was in good condition, and the driving was good. We just arrived 30 minutes late due to unnecessary stops along the way.
សេវាកម្មអន កុហកអតិថិជ មិនច្បាស់ម៉ោង ឡានក្តៅ។
Bad service. I have never been this angry 😡😡😡 like today. I can say this company provides bad service for passengers. ការងារមិនច្បាស់លាស់, សេវាកម្មអន់. 078 726524 / 092 788 099 ជាអ្នកមកបញ្ចាក់រឿងម៉ោងចេញ, តែចុងក្រោយអត់ទទួលស្គាល់. 这家巴士服务超级差,办公室人员做事不负责!把自己的话当屁话!
គ្មានទំនួលខុសត្រូវ កក់កៅអី123 ដល់ពាក់កណ្តាលផ្កូវ អោយដូរមកជិះក្រោយ📌😡😡
The bus requires the front wheels to be balanced, this will stop the constant vibration throughout the journey.
បើដាក់លេខឡានត្រូជិះនៅក្នុងapp គឺកាន់តែល្អនិងងាយស្រួលនៅពេលដែលទៅដល់ចំណតឡានដែលត្រូវឡើង🥰🙏
as on time as could be expected. nothing to complain
They made me wait so long and they ordered a 4-seater car to deliver 6 passengers to another pickup point. They should have erased another pickup point if it's not in use anymore. Also, the driver didn't care about my seat being changed by other people and didn't offer me a solution. Terrible!
Made 1 random stop in the middle of the city to pick up 2 people, and then at another vet location. Once we got to the city, made another 2 stops before the vet to drop off people. Also, the exhaust was trapped in the van for some time.
The driver is friendly and accommodating. It’s just that they don’t depart at the booked time.
Great service, comfortable transport, and friendly staff. Thanks for the trip! 👍🏻
Such a stressful experience. I booked the bus to leave at 4pm as I was working that day. They called me twice to confirm, and I did. Then, on the day of travel, they called me multiple times asking where I was leaving from. We couldn’t understand each other, and they refused to message me. Eventually, they passed the phone to someone who spoke English, who told me the bus would leave at 3:30pm. It was already 3:20pm.
This was extremely stressful. I had to beg them to wait an extra 10 minutes and get a tuk-tuk as fast as I could, while they kept calling me during the ride. After 30 minutes on the bus, we were taken to another bus stop, where I had to wait 1 hour and 45 minutes because the actual bus was late.
I didn’t arrive at my hotel until 9pm. Instead of an easy 3-hour trip, it turned into a very stressful 6-hour trip. The bus itself was fine in terms of comfort and driving.
Punctual driver, good AC system, and clean minivan.
The bus arrived late, and the seat numbers were not followed.
the experience is good and nice.. we like it.. thank you..
Expensive than the other service provider. Inconsistent quality service especially during night trips
Other passengers took too long at the rest stop, and we were delayed. I barely made my ferry.
45 minutes late. The driver didn't know how to drive; he started in second gear. He kept stalling. We were stuck at the toll booth for 20 minutes. He was driving while on a video call.
I booked a night bus for 1:30 AM, but it didn’t leave until 2:50 AM. I wasted about an hour and twenty minutes waiting for it.
Very nice and safely travel whole country peoples ❤️❤️❤️
The driver was extremely rude.
សូមជួយពិនិត្យមើលតៃកុងឡានផង ព្រឹកមិញខ្ញុំចេញដំណើរពីភ្នំពេញមកក្រុងព្រះសីហនុ ការនិយាយមិនល្អ ពេលខ្ញុំមកជិតដល់កន្លែងត្រូវឈប់ប្រាប់ទៅគាត់ គាត់បែរជាសម្ដែងអកប្បកិរិមិនពេញចិត្តហ្នឹងអ្នកដំណើរ
ឡានជិះឡើងញ័រ បើកជាន់ងើតងតៗគ្មានខ្វល់អ្នកជិះសោះ ហើយឈប់យកភ្ញៀវតាមផ្លូវចាំយូទៀត បើក្នុងឡានវិញមិនដឹងលឺសំឡេងអីទេទើតៗៗរហូត ១០វិនាទីលឺម្ដង វិលមុខចង់ងាប់។
It was really bad—they delayed my van for 3 hours without any information. Very frustrating.
Good driving and good support
I was shuttled to another bus stop. The bus there came an hour later than the one I booked. The driver was excellent, but the vehicle's windshield had a large crack, one meter or longer. It was not very clean.
ខ្ញុំសូមអរគុណដល់ក្រុមហ៊ុនដែលមានសេវាកម្មល្អៗ
There was some confusion with the schedule. The time was changed from 9:30 to 9:00, and although I was told they would wait until 9:35, they departed before that time without any follow-up call.
The bus was late! I spend seven hours on the way!
សូមអោយមានអនាម័យល្អជាងនេះ និងមើលបរិក្ខាក្នុងឡានផង ភ្លើងនៅកន្លែងគេងអីខូចអស់ហើយ ភួយអីសុំរៀបអោយស្អាតមានរបៀបផង មិនមែនសុំជិះទេ គឺភ្ញៀវបង់លុយជិះ ធើអោយសមតំលៃផង.
The driver was really rude.
No toilet available. No water no tissue provided
លេីកទី១ដែលបានជិះឡាននេះមានបន្ទប់ទឹកនៅលេីឡាន ខ្ញុំពិតជាចូលចិត្តខ្លាំង ratedឱ្យ9.5/10❤️
The driver was looking at his phone while driving, which is dangerous. There were multiple stops at departures, which was time-consuming and useless.
The bus pad Wi-Fi is not working, everything is great.
Yes, it was a nice trip and a good driver! We liked the air bus from your company.
I have used Vireak Buntham many times, but this time I was really disappointed with their service. I booked a trip departing at 12:45 p.m. with an expected arrival in Sihanoukville at 3:45 p.m. However, along the way, they made long stops to wait for passengers, which delayed the journey. As a result, I was unable to catch my 4:30 p.m. boat, since we only arrived at the station at 4:45 p.m. It was extremely late and caused major disruption to my plans.
Should check all equipment and machines before transportation.
Many mosquitoes and the smell was not good. The staff did not serve hot tea and coffee. The driver was shouting and not polite.
We were changed to a minivan because the Airbus was not operating.
កក់ម៉ោង 2 ចេញម៉ោង3 សាងឡានទៀត
transport operator change my bus and doesn't listen to my new order seat number
The bus trip was good. Love the complimentary bread and coffee. Was pretty excited about the massage chair, unfortunately, it was not working. Other than that, enjoyed the TV, wifi, USB port, driving and services
I paid for a luxury bus, but when I arrived at the terminal, the office staff told me the bus was broken and would not be operating. I had to ask and wait for a long time at the office due to confusion. In the end, I was placed on a small bus instead. I am a little disappointed.
Good service. I would recommend taking this bus for your trip.
The price includes a croissant, fruit juice, water, and coffee/tea. The bus stops midway, allowing you to use the bathroom, freshen up, and buy some fruits or drinks if you like. The shops sell items at fair prices. One suggestion: maybe they could sell inexpensive headphones on board.
The bus was slower than expected. The scheduled arrival time was 9:00 AM, but we arrived almost at 10:00 AM.
Very poor transportation service. The customer was taken to a different bus station without prior notice and felt uncomfortable.
The bus didn’t arrive on time.
សេវាកម្មល្អបុគ្គលិក រស់រាយរាក់ទាក់។
The car transferring to the other station had a broken air conditioner, and the weather was very hot. It was hard to stay in the vehicle until we arrived at the next station.
schedule is not reliable. it is very annoyed
Very comfortable journey and good behavior of staff. I enjoyed a lot and I also prefer this bus for journey.
Other passengers should not be allowed to sit in reserved seats. I was upset this morning when someone was sitting in my booked seat next to my friends. However, the crew only asked me to wait and then assigned me a new seat instead, which meant I had to move away from my friends.
The bus was really clean and comfortable. The staff were very attentive and provided complimentary snacks and drinks. The seat had a table, could recline, had a massage function, and there was a TV. I would highly recommend it. Luggage had tickets to ensure extra safety, so others could not take it.
They should fix the television, everything else is fine.
This is the first time our trip lasted 4 hours and 30 minutes instead of the scheduled 3 hours.
I had a great experience during this trip on the Airbus. The staff were super friendly, and she was really nice and helpful. They gave bread, water bottle, wet tissue and candies. The driving was smooth and great.
They delayed the schedule. The bus was supposed to arrive at 9:00 AM, but it actually arrived around 10:00 AM. My other plans were delayed due to the rush hour.
VET Airbus from Phnom Penh to Sihanoukville is comfortable, but the timing is not reliable. The bus was scheduled to arrive at 3:45 PM but actually arrived at 4:40 PM, almost one hour late. This seems to happen frequently.
I have reported this issue three times already, but the situation has not improved. Please provide more realistic schedules or inform passengers of delays in advance so they can plan their journeys accordingly.
As a foreigner and my first time travelling using bus in Cambodia:
1. Clean bus station, waiting room, toilet. They also have a small convenience store so you can stock up before leaving.
2. Ideally you want to arrive 30 minutes before departure time, they will call your name and they will guide you to your designated vehicle. Staffs are professional and speak good English.
3. Seats are comfortable and you can use the panel on your seat to adjust it. They gave me snack and coffee. Air conditioning is okay and I had a smooth ride. Announcements in the bus (departure, rest stops, arrival) are spoken in both Khmer and English.
Overall a good experience. I would definitely use this service again in the future.
The journey was comfortable and the driver was alert and punctual. We really enjoyed our trip.
The bus left about 45 minutes late. Fortunately, the driver made up the time, and we arrived in Sihanoukville on time. Everything else about the trip was great. The seat screens didn't work.
The staff really nice and this really comfort
The air-conditioning was not powerful enough. It was very warm throughout the whole trip.
Overall, nothing to complain about. I recommend this transportation.
Seats were uncomfortable, and the aircon was a bit hot if you sat in the middle.
Absolutely everything is very, very excellent. I will always try to use this bus company for my trips. I will recommend it to my friends. Thanks.
In my opinion, drivers should have more rest time.
They delayed my trip by 40 minutes; we left Phnom Penh at 10:40 AM instead of 10:00 AM.
I booked with Laryta expecting a proper company service, but when the bus started, they stopped picking up customers who were not at the station. It felt more like a taxi service than a company. They stopped to pick up customers three times, which was really annoying.
I chose an upper deck seat, but I was assigned to the lower deck. I’m not happy with that. I just followed what was written on the ticket, but I’m sure I chose what was available and preferred the upper deck. There is no option for me to see the history of my seat selection.
All good. OOOOOOOOOrkoun santhepheap :)
It took more than 5 hours to reach Sihanoukville. It is shocking experience.
My friend’s AirPods accidentally fell under the seat, and the driver and other staff were really helpful in getting them back. They did it with so much patience.
I booked seat number 2, and seat number 1 was empty. However, another passenger moved to seat number 1 and sat next to me. He was quite large, and I felt very uncomfortable. The driver should not have allowed him to change seats.